In order to preserve the value of your carpet and to guarantee it a long life, it is important to vacuum it daily or regularly. Apparent dirt such as dust particles or animal hair can be easily removed if they have not yet settled too deeply into the fabric. Care must be taken that the vacuum cleaner is used without a brush attachment in order not to damage the fibres.
Long-pile carpets must be shaken out regularly and dusted down.
It is important that the carpet is treated immediately if it gets dirty.
When cleaning, a white cloth should generally be used and the surfaces dabbed and not rubbed. This process must be repeated until the stain is no longer visible.
It is important also not to use too much water when cleaning – this is especially the case for viscose and sisal carpets. Too much water can lead to deformation or water stains.
Before cleaning, first try out the selected method on a very small part of the carpet to see if it’s suitable. On some carpets it may cause discoloration or fading. In addition, always treat from the outside in, i.e. from the edge of the stain to the middle.